Customer Story

How Zillow saves hundreds of recruiter hours with AI Interviewer

Challenge

Zillow is a leading real estate and technology company hiring across a wide portfolio of roles, from software engineers and AI experts to loan officers and sales executives. With an exceptionally high application volume, Zillow hiring teams were spending too much time in interviews—especially for their loan officer and sales roles.

Solution

Zillow implemented CodeSignal’s AI Interviewer to expand interviewer capacity and uncover hidden talent within high-volume applicant pipelines. These interviews used mock loan and sales calls with AI to see how candidates would actually perform on-the-job. Zillow also uses CodeSignal’s technical assessments to quickly identify qualified applicants for engineering roles early in the hiring funnel.

Results

Within weeks of adopting CodeSignal, Zillow increased both recruiter and interviewer capacity, giving business leaders time back for high-impact work. Hiring leaders have also observed that candidates are more relaxed and perform better in their conversations with an AI interviewer compared to traditional recruiter phone screens.

So far, Zillow has seen the following results:

Recruiter hours saved

0 +

On-site to offer rate

0 %

Candidate experience rating

0 /5