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Customer Story

How Nextdoor accelerated recruiter enablement with CodeSignal Learn

Challenge

Nextdoor is a platform that focuses on community enablement and connections—and their recruiting team takes these company principles to heart. Nextdoor’s recruiting leaders were looking for a way to enable both new and existing recruiters to tell the story of Nextdoor and engage with candidates effectively—all without practicing on “real calls” or requiring time-intensive role-plays and shadow sessions.

Solution

The recruiting team at Nextdoor was already familiar with CodeSignal from using our Hire suite for their developer hiring. After seeing success, they added CodeSignal Learn to their process to train their recruiters using state-of-the-art conversation simulations powered by AI, which allow recruiters to practice speaking with a wide range of AI candidates in a realistic interview scenario.

Results

Today, Nextdoor has leveled up its recruiters’ ability to tell the story of the company and engage with candidates in a consistent, compelling way. After completing the training on CodeSignal Learn, recruiters report feeling more confident going into interviews with candidates and better able to speak to candidates in a variety of functional areas.

Nextdoor saw the following results after adopting CodeSignal Learn for their recruiter training:

hours saved in shadow sessions during the first week of roll-out
0
of recruiters completed training with CodeSignal Learn
0 %

Customer overview

Products used

Pre-Screen, Interview & Learn

Company size

501-1,000

Customer since

2020

“[CodeSignal Learn] was an opportunity to practice, and recruiters never get this. With CodeSignal Learn you get to retake and replay the training in a way that you actually get better… you have more effective and more comprehensive conversations with candidates.”

Tony Castellanos

Head of Compensation & Talent at Nextdoor

“Right now, I’m flexing between hiring teams that I don’t normally support, and that’s where CodeSignal Learn has been invaluable to me… It’s been really helpful for me to ramp up quickly in a new functional area and feel confident.”

Alexis Uher

Lead Recruiter at Nextdoor

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