Job category:Sales & Business Dev
1,388 learners

The Art of Listening and Understanding in Negotiation

In "Never Split the Difference," Chris Voss emphasizes that effective negotiation starts with understanding and empathetic listening. This course, based on the book, will explore the nuances of listening and understanding in negotiations, crucial for cultivating trust and uncovering valuable insights.
4 lessons
12 practices
1 hour
Badge for Understanding Stakeholders,
Understanding Stakeholders

Course details

Active Listening and Empathy in Negotiation
Active Listening for Understanding
Active Listening in Client Relations
Building Trust Through Active Listening

Next Course: Achieving Tactical Empathy

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