Section 1 - Instruction

Time to put the SBI model into action! Remember: Situation (when/where), Behavior (what you observed), Impact (the effect).

Today we'll work through real management scenarios. You'll craft feedback that feels safe rather than threatening.

Engagement Message

Ready to transform how you give feedback?

Section 2 - Instruction

Here's your first scenario: During yesterday's architecture discussion, Alex was coding on his laptop while the senior architect was explaining the database design approach. The architect seemed distracted and the meeting ended without clear decisions.

Let's break this down using SBI step by step.

Engagement Message

Can you identify the situation here?

Section 3 - Practice

Type

Fill In The Blanks

Markdown With Blanks

Let's practice building SBI feedback for Alex's laptop coding. Fill in the blanks to create effective feedback.

Situation: "In [[blank:yesterday's architecture discussion]] while [[blank:the architect was presenting]]..."

Behavior: "I noticed you [[blank:were coding on your laptop]] throughout the explanation..."

Impact: "The presenter seemed [[blank:distracted]] and we [[blank:ended without decisions]]."

Suggested Answers

  • yesterday's architecture discussion
  • the architect was presenting
  • were coding on your laptop
  • distracted
  • ended without decisions
Section 4 - Instruction

Great! Now let's try a different scenario: In this morning's sprint retrospective, Maria interrupted the technical discussion and dismissed input from two junior developers when they suggested process improvements. Both developers stopped contributing after being brushed off.

This is trickier because technical expertise can feel very personal.

Engagement Message

How would you approach this sensitively using SBI?

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