Account Management
Data-Informed Operations & Predictive Health
Harness data and streamlined processes to anticipate risk, drive efficiency, and scale Customer Success impact.
4 lessons
13 practices
1 hour
Badge for Monitoring and Measuring Results,
Course details
Designing Predictive Customer Health Scores
Building Predictive Customer Health Scores
Predictive Health Score Negotiation
Draft an Executive Memo on Churn Model Back-Test Results
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