You've learned about the transition from directive to coaching leadership during organizational change. Now let's practice recognizing when this shift is needed and how to implement it effectively in a business context.

Remember: add support while maintaining direction when initial enthusiasm meets the realities of business transformation.

Engagement Message

What’s the biggest challenge for managers during this transition?

Type

Swipe Left or Right

Practice Question

Swipe each statement left if it signals a need for a directive management style or right if it signals a need for a coaching management style:

Labels

• Left Label: Needs Directive Management
• Right Label: Needs Coaching Management

Left Label Items

• "I'm eager to get started with the new CRM system!"
• "This new workflow seems clear—what’s my first step?"
• "I’m looking forward to using the updated reporting tools!"

Right Label Items

• "This new process is more complicated than I expected."
• "I'm not sure I'm adapting as quickly as others."
• "I felt more confident with the old system last week."

Type

Multiple Choice

Practice Question

Alex joined the team three weeks ago and was initially enthusiastic about the new sales platform. Now he says, "I feel like I'm making more mistakes than progress." What management approach does Alex need?

A. More directive management – he needs clearer step-by-step instructions
B. Supporting – reduce direction, focus on encouragement
C. Coaching – high direction combined with high support
D. Delegating – let him work independently

Suggested Answers

• A
• B
• C - Correct