Loading...

Sales Management

1,633 learners

The "How Do We Feel" Conversation

This course focuses on understanding emotions in conversations. Learners will explore recognizing and naming emotions, providing empathetic support, and fostering emotional openness within teams. It emphasizes maintaining a balance between emotional intelligence and professionalism in sensitive discussions.

See path

4 lessons

12 practices

1 hour

Showing Empathy

Course details

Recognizing and Naming Emotions

Preview

Recognizing Emotional Cues in Conversations

Naming Emotions in the Workplace

Navigating Emotional Conversations

Previous Course

Next Course: The "Who Are We" Conversation

Meet Cosmo:

The smartest AI guide in the universe

Our built-in AI guide and tutor, Cosmo, prompts you with challenges that are built just for you and unblocks you when you get stuck.

From our community

Hear what our customers have to say about CodeSignal Learn

I'm impressed by the quality and can't stop recommending it. It's also a lot of fun!

Francisco Aguilar Meléndez

Data Scientist

+11

I love that it's personalized. When I'm stuck, I don't have to hope my Google searches come out successful. The AI mentor Cosmo knows exactly what I need.

Faith Yim

Software Engineer

+14

It's an amazing product and exceeded my expectations, helping me prepare for my job interviews. Hands-on learning requires you to actually know what you are doing.