Section 1 - Instruction

You've now learned how to open negotiations collaboratively and how to give specific, actionable feedback with SBI-Ask-Offer. Let's practice combining these to handle complex professional conversations with grace.

Engagement Message

How can you see these two skills working together?

Section 2 - Practice

Type

Sort Into Boxes

Practice Question

Let's review the components of a collaborative negotiation opening. Sort these phrases into the correct category.

Labels

  • First Box Label: Shared Goal
  • Second Box Label: Their Perspective

First Box Items

  • We both want this to work
  • Our mutual success
  • To get the best outcome

Second Box Items

  • I know you have a budget
  • I understand your timeline
  • Recognizing your constraints
Section 3 - Practice

Type

Fill In The Blanks

Markdown With Blanks

Let's deconstruct a piece of feedback using the SBI framework.

"In the [[blank:client kickoff call]] (Situation), you [[blank:checked your phone]] multiple times (Behavior). The impact was that the client seemed [[blank:disengaged]] and cut the call short (Impact)."

Suggested Answers

  • client kickoff call
  • checked your phone
  • disengaged
  • were rude
Section 4 - Practice

Type

Swipe Left or Right

Practice Question

Is the following feedback effective (specific and behavioral) or ineffective (vague or personal)? Swipe each statement to the correct category.

Labels

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