General Skills
Feedback, Conflict, and Team Dynamics
You'll master the core managerial skills of delivering feedback, mediating conflict, and guiding your team through its natural stages of development. You'll apply the SBI model, diagnose where your team sits in Tuckman's lifecycle, and facilitate resolution between teammates without imposing your own answers.
4 lessons
12 practices
1 hour
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Coaching Employees
Course details
The SBI Feedback Framework
Understanding the Brain Under Pressure
Drafting SBI Feedback for Ryan
Delivering SBI Feedback Gracefully
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