Section 1 - Instruction

You've learned why specific recognition is powerful and the importance of the 5:1 positive-to-corrective ratio. Now let's practice crafting recognition that truly motivates.

Remember: effective recognition is specific, timely, and focuses on impact rather than just effort.

Engagement Message

What's one behavior from your team this week that deserved recognition?

Section 2 - Practice

Type

Fill In The Blanks

Markdown With Blanks

Practice transforming generic praise into powerful recognition. A team member helped solve a difficult customer problem.

Generic: "Good job with that customer issue!"

Specific Recognition: "When Mrs. Johnson called upset about her billing issue yesterday ([[blank:situation]]), you listened patiently and walked her through each charge ([[blank:behavior]]). She called back to thank us and mentioned feeling truly heard ([[blank:impact]])."

Suggested Answers

  • situation
  • behavior
  • impact
  • context
  • action
Section 3 - Practice

Type

Sort Into Boxes

Practice Question

Sort these recognition examples based on timing - immediate recognition versus delayed recognition.

Labels

  • First Box Label: Immediate
  • Second Box Label: Delayed

First Box Items

  • Right after meeting
  • Day of event
  • Same week
  • Next day

Second Box Items

  • Annual review
  • Quarterly check
  • Month later
  • Next year
Section 4 - Practice

Type

Sign up
Join the 1M+ learners on CodeSignal
Be a part of our community of 1M+ users who develop and demonstrate their skills on CodeSignal