Section 1 - Instruction

Welcome to the positive side of leadership conversations! After mastering difficult discussions, it's time to explore the power of recognition and positive reinforcement.

Most leaders focus heavily on correcting problems but miss the incredible impact of acknowledging what's working well.

Engagement Message

What was the last specific recognition you received that made you feel truly valued?

Section 2 - Instruction

Here's what neuroscience tells us: positive recognition literally rewires the brain for better performance. When people feel appreciated, their brains release dopamine, which enhances focus and motivation.

Yet most workplace recognition is generic and forgettable: "Great job!" or "Keep it up!"

Engagement Message

What's the difference between "Great job!" and truly meaningful recognition?

Section 3 - Instruction

The magic ratio: research shows high-performing teams give approximately 5 positive interactions for every 1 corrective conversation. This isn't about fake praise—it's about noticing and acknowledging genuine contributions.

Most teams operate at 1:1 or worse, creating environments focused only on problems.

Engagement Message

Roughly what's your current ratio of positive to corrective feedback?

Section 4 - Instruction

Effective recognition follows the same specificity principle as corrective feedback. Instead of "You're doing great," try: "Your detailed analysis in yesterday's report helped us identify the cost savings opportunity."

Specific recognition tells people exactly what behaviors to repeat.

Engagement Message

Why might specific recognition be more motivating than general praise?

Section 5 - Instruction

Timing matters enormously with recognition. The closer to the positive behavior, the stronger the reinforcement. Waiting until annual reviews wastes most of recognition's power.

Immediate recognition connects the behavior to the acknowledgment, making repetition more likely.

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