Section 1 - Instruction

Here's a confession: most sales managers are terrible at positive feedback. We spot quota misses instantly but walk right past great prospecting without comment.

Meanwhile, your reps are starving for recognition. They're wondering if their calls matter, if anyone notices their hustle, if they're valued beyond their numbers.

Engagement Message

When's the last time you gave meaningful positive feedback to your sales team?

Section 2 - Instruction

Here's what happens in the brain when a sales rep receives genuine recognition: dopamine floods the reward centers, creating actual pleasure and motivation to repeat the behavior.

It's like giving someone a natural high that makes them want to keep crushing their sales activities.

Engagement Message

Ever notice how good recognition makes your top performers feel energized?

Section 3 - Instruction

Research on high-performing sales teams reveals a surprising pattern: they hear 5-6 positive comments for every piece of constructive feedback.

Low-performing sales teams? The ratio flips to mostly negative feedback with occasional praise. The math of sales motivation is real.

Engagement Message

How would you estimate your current positive-to-negative ratio with your reps?

Section 4 - Practice

Type

Swipe Left or Right

Practice Question

Let's examine feedback ratios in sales teams. Which scenarios represent healthy positive-to-negative ratios for high performance?

Labels

  • Left Label: Healthy Ratio
  • Right Label: Unhealthy Ratio

Left Label Items

  • 6 compliments, 1 coaching session this week
  • Daily recognition with weekly pipeline review
  • Celebrating wins while addressing skill gaps
  • Regular appreciation with occasional corrections

Right Label Items

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