People Management
1,035 learners
Effective Communication & Active Listening in Practice
This course delves into mastering the art of listening and empathetic communication, drawing from "How to Win Friends & Influence People" by Dale Carnegie. It focuses on active listening, avoiding arguments, and fostering a non-confrontational dialogue.
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4 lessons
12 practices
1 hour
Badge for Active Listening,
Active Listening
Lessons and practices
Lesson 1: Active Listening Techniques
Active Listening in Work Meetings
Reflective Listening Techniques
Active Listening Mastery in Meetings
Lesson 2: Empathy in Communication
Empathetic Communication in Practice
Empathy in Team Communication
Validating Feelings in Conversations
Lesson 3: Avoiding Arguments
Constructive Debate for Project Methodology
Conflict Resolution in Team Meetings
Resolving Workplace Disputes Concisely
Lesson 4: Handling Criticism and Feedback
Handling Performance Review Feedback
Constructive Code Feedback Mastery
Giving Effective and Constructive Feedback
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