Job category:
Sales & Business Dev
288 learners

Customer-Centric Strategy & Governance

Equip CS leaders to craft an inspiring vision, embed customer metrics into company operations, secure resources, and steer cross-functional governance that drives sustained customer value.
4 lessons
13 practices
1 hour
Badge for Sharing a Vision,
Sharing a Vision

Course details

Crafting a Customer-Centric Vision That Drives Business Results
Aligning Vision with Measurable Outcomes
Aligning Sales and Customer Outcomes
Customer Impact Storytelling for Support Teams

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