Account Management
Customer-Centric Strategy & Governance
Equip CS leaders to craft an inspiring vision, embed customer metrics into company operations, secure resources, and steer cross-functional governance that drives sustained customer value.
4 lessons
13 practices
1 hour
Badge for Sharing a Vision,
Sharing a Vision
Course details
Crafting a Customer-Centric Vision That Drives Business Results
Aligning Vision with Measurable Outcomes
Aligning Sales and Customer Outcomes
Customer Impact Storytelling for Support Teams
Turn screen time into skills time
Practice anytime, anywhere with our mobile app.
Sign up
Join the 1M+ learners on CodeSignal
Be a part of our community of 1M+ users who develop and demonstrate their skills on CodeSignal