Time to master the Coaching Style! This powerful leadership approach uses high directive behavior AND high supportive behavior together.
You're providing clear guidance while also offering lots of encouragement and emotional support. Think "firm but caring."
Engagement Message
When might a team member need both clear direction and emotional support?
The coaching style is perfect for struggling performers. These are team members who have some experience but are losing confidence or hitting performance roadblocks.
They know enough to be frustrated but not enough to succeed consistently. Sound familiar?
Engagement Message
Who on your team might be a struggling performer right now?
Here's what makes struggling performers tricky: their motivation has dropped, but they still need structure and guidance.
Unlike eager new hires, they also need you to address their doubts and rebuild their confidence through supportive behavior.
Engagement Message
How is this different from just giving someone clear performance targets?
Explain your decisions when coaching. Don't just say "do this"—tell them why.
"I want you to lead the client presentation because it builds on your technical strengths, and based on your success with the Johnson project, you handle Q&A really well."
Engagement Message
How might explaining the "why" help a struggling team member?
Solicit their input even while giving direction. This builds their confidence and problem-solving skills.
"Here's the approach I'd like you to take... but what obstacles do you foresee? How might we handle those?"
Engagement Message
What's one area where you could ask for a team member's input more often?
