Previously, we learned that customer insights are the fuel for great product strategy. Now, let's practice translating those "why" moments into "what" we build. The goal is to connect a deep customer need directly to a product's core benefit and features.
Engagement Message
Ready to build some strategic muscle?
Type
Sort Into Boxes
Practice Question
Let's start with the basics. Sort these items into whether they represent a customer insight or a product feature.
Labels
- First Box Label: Customer Insight
- Second Box Label: Product Feature
First Box Items
- Feel overwhelmed
- Need convenience
- Desire status
Second Box Items
- One-click ordering
- Guided tutorial
- Premium materials
Type
Fill In The Blanks
Markdown With Blanks
A meal-kit company finds that customers feel guilty about food waste. Let's connect this insight to a product strategy.
Insight: Customers feel guilty about [[blank:food waste]]. Core Benefit: Perfectly portioned meals. Feature: Pre-measured [[blank:ingredients]].
Suggested Answers
- food waste
- ingredients
- pricing
- delivery
Type
Swipe Left or Right
Practice Question
Let's practice distinguishing between a core benefit (the 'why') and a feature (the 'what'). Swipe each item to the correct category.
