Previously, we explored the psychological barriers buyers face in the decision stage and how funnel velocity measures their progression speed. Now, let's practice applying these concepts to diagnose and improve the buyer's journey.
Engagement Message
Ready to put theory into practice?
Type
Swipe Left or Right
Practice Question
Let's start by identifying factors that affect funnel velocity. Swipe each item to classify it as a velocity accelerator or a friction point.
Labels
- Left Label: Accelerator
- Right Label: Friction Point
Left Label Items
- Clear call-to-action
- Social proof at key moments
- A simple, clear pricing page
- Proactive follow-up emails
Right Label Items
- Too many choices on a page
- Vague next steps after a demo
- Requiring 15 fields on a form
- Hidden or complex pricing
Type
Fill In The Blanks
Markdown With Blanks
Let's recap the psychological barriers in the decision stage.
A buyer might hesitate due to [[blank:fear of making the wrong choice]], worry about [[blank:buyer's remorse]] after the purchase, or be concerned about [[blank:internal criticism]] from their team or boss.
Suggested Answers
- buyer's remorse
- internal criticism
- fear of making the wrong choice
- implementation anxiety
Type
Sort Into Boxes
Practice Question
A marketer wants to help a buyer overcome decision paralysis. Sort these tactics based on whether they primarily build confidence or create urgency.
