Section 1 - Instruction

Now that we understand problem recognition, emotional drivers, context shifts, and trust formation, let's build something powerful: a demand funnel that actually matches how buyers' minds work.

Traditional funnels miss the psychological reality of how people actually move toward purchasing decisions.

Engagement Message

Have you ever noticed prospects don't follow your expected funnel path?

Section 2 - Instruction

Here's what's wrong with typical demand funnels: they're built around what sellers want to happen, not how buyer psychology actually works.

Most funnels assume linear progression: Awareness → Interest → Consideration → Purchase. But real buyers cycle through emotional states unpredictably.

Engagement Message

Think of your last major business purchase - was your journey linear or more scattered?

Section 3 - Instruction

Psychology reveals five distinct cognitive-emotional states buyers cycle through:

Problem Dormancy (comfortable with status quo)
Problem Awakening (recognizing need for change)
Solution Exploration (evaluating what's possible)
Trust Validation (confirming decision safety)
Commitment Formation (psychological readiness to act)

Notice these aren't linear steps - they're states buyers revisit.

Engagement Message

Which state do most of your prospects seem stuck in right now?

Section 4 - Instruction

Each psychological state requires completely different approaches:

Dormancy needs problem recognition triggers
Awakening needs emotional amplification and urgency
Exploration needs possibility expansion and education
Validation needs credibility signals and social proof
Commitment needs decision facilitation and risk reduction

Engagement Message

Briefly, what happens when your message doesn't match the buyer's state?

Section 5 - Instruction

Traditional funnels push everyone through the same content sequence. Psychology-based funnels recognize where each buyer sits emotionally and serve them accordingly.

Someone in Problem Awakening doesn't need product demos - they need consequence amplification and peer comparison stories.

Engagement Message

Can you think of content you've used that matched the wrong psychological state?

Section 6 - Instruction

Here's the key insight: buyers don't move through your funnel - they move through emotional states. Your funnel should facilitate these natural psychological transitions, not force artificial progressions.

This means serving content based on psychological readiness, not funnel position.

Engagement Message

What's one thing you'd change in your nurture sequence after hearing this?

Section 7 - Instruction

The most critical realization: buyers can enter your funnel at any psychological state. Someone might start in Solution Exploration after a conference, or jump to Trust Validation after a peer recommendation.

Psychology-based funnels meet buyers where they are, not where you want them to be.

Engagement Message

Which psychological state do most inbound leads start in?

Section 8 - Practice

Type

Fill In The Blanks

Markdown With Blanks

Let's practice matching content to psychological states. Fill in which state each piece of content best serves:

"Case study showing 40% cost reduction for similar company"
Best serves: [[blank:Trust Validation]] state

"Industry report on rising compliance risks"
Best serves: [[blank:Problem Awakening]] state

"Product demo showing key features and capabilities"
Best serves: [[blank:Solution Exploration]] state

Suggested Answers

  • Trust Validation
  • Problem Awakening
  • Solution Exploration
  • Commitment Formation
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