Section 1 - Instruction

You've learned how healthcare AI uses clinical tools and follows medical protocols. But what happens when AI says "no" to a healthcare request?

AI refusals in healthcare aren't system errors - they're deliberate safety features programmed by developers to prevent harmful medical outputs.

Engagement Message

Have you ever had a healthcare AI refuse to provide medical advice?

Section 2 - Instruction

Healthcare AI refuses requests for three main reasons: patient safety guardrails, clinical limitations, and regulatory compliance.

Safety refusals prevent harmful medical advice or misdiagnosis. Clinical refusals happen when AI lacks medical knowledge or diagnostic capability.

Engagement Message

Which type of refusal would concern you more in healthcare - safety or clinical limitations?

Section 3 - Instruction

When healthcare AI says "I cannot recommend specific treatments without knowing your full medical history" that's an ethical refusal based on medical standards.

These aren't the AI's personal medical opinions - they're safety rules set by healthcare professionals and medical ethicists.

Engagement Message

Should healthcare AI have more or fewer restrictions on medical advice it can provide?

Section 4 - Instruction

Clinical refusals sound like "As an AI, I cannot replace clinical examination" or "I don't have access to your medical records."

These happen when requests exceed the AI's actual diagnostic capabilities or patient data access.

Engagement Message

What's a reasonable clinical limitation you'd expect healthcare AI to have?

Section 5 - Instruction

Sometimes healthcare AI gives medical disclaimers instead of full refusals: "This isn't medical advice, but here's general health information..."

This acknowledges medical limitations while still trying to be helpful within appropriate clinical boundaries.

Engagement Message

Do you prefer healthcare AI that admits medical uncertainty or always tries to provide health guidance?

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