Section 1 - Instruction

You've learned about the most common sales leadership biases and identified your own patterns. Now let's practice recognizing these biases in real sales management scenarios.

Engagement Message

Can you spot the hidden biases affecting your sales decisions?

Section 2 - Practice

Type

Multiple Choice

Practice Question

A sales manager reads positive feedback about a new CRM system they implemented, but dismisses complaints from reps as "resistance to change from people who don't embrace technology." This demonstrates:

A. Confirmation bias - seeking information that supports existing beliefs B. Halo effect - assuming one positive trait means everything is positive C. Recency bias - overweighting recent events D. Attribution bias - explaining failures differently than successes

Suggested Answers

  • A - Correct
  • B
  • C
  • D
Section 3 - Practice

Type

Swipe Left or Right

Practice Question

Swipe each scenario left or right based on whether it shows the Halo Effect or Horns Effect:

Labels

  • Left Label: Halo Effect
  • Right Label: Horns Effect

Left Label Items

  • Top seller becomes team lead
  • Star closer trains new hires
  • Best rep gets premium accounts

Right Label Items

  • One lost deal affects all reviews
  • Late rep seems uncommitted
  • Poor pitch colors all ratings
Section 4 - Practice

Type

Fill In The Blanks

Markdown With Blanks

Fill in the blanks:

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