You've now learned three development stages: Enthusiastic Beginner, Disillusioned Learner, and Capable & Cautious. Let's practice identifying these stages when assessing your team members.

Each stage has a unique competence and commitment combination that creates distinct behavioral patterns you can observe.

Engagement Message

Which stage do you think is most challenging to manage?

Type

Multiple Choice

Practice Question

Your team member Rachel has been handling client presentations for six months. She creates solid content and knows the software well, but keeps coming to you saying: "Are you sure I should be presenting this? Maybe someone else would be better?"

How would you assess Rachel's development stage?

A. Enthusiastic Beginner - high commitment, low competence B. Disillusioned Learner - low commitment, moderate competence
C. Capable & Cautious - low commitment, high competence D. None of these stages fit

Suggested Answers

• A
• B
• C - Correct
• D

Type

Sort Into Boxes

Practice Question

Sort these statements you might hear from employees by their development stage.

Labels

• First Box Label: Disillusioned Learner
• Second Box Label: Capable & Cautious

First Box Items

• "This is harder than expected"
• "I'm not improving"
• "Maybe I'm not good at this"

Second Box Items

• "Are you sure I should?"
• "Just tell me what you want"
• "I can do it if needed"

Type