Maintaining Multi-Turn Conversations with Agents

Introduction & Overview

Welcome to the first lesson of this course on coordinating OpenAI agent workflows in Python. In the previous course, you learned how to make your agent-powered applications more responsive by using asynchronous and streamed execution modes. You saw how these techniques help your applications feel faster and more interactive, especially in real-time scenarios like chatbots.

In this lesson, we will build on that foundation by focusing on a key aspect of conversational AI: handling multi-turn conversations. Many real-world applications — such as customer support bots, travel assistants, or tutoring systems — require the agent to remember what was said earlier in the conversation. This ability to maintain and use dialogue history is what makes interactions feel natural and coherent.

By the end of this lesson, you will know how to use the to_input_list() method to preserve and pass conversation history to your agent, enabling stateful, multi-turn dialogues. You will see how this method fits into the agent workflow, and you will practice using it to create more engaging and context-aware applications.

Understanding Multi-Turn Conversations

A multi-turn conversation is a dialogue in which the user and the agent exchange several messages back and forth, rather than just a single question and answer. For example, a user might ask for a travel recommendation, then follow up with questions about the best time to visit or what to pack. In these cases, it is important for the agent to remember the previous messages so it can give relevant and accurate responses.

For example, a simple multi-turn conversation history might look like this:

JSON
[
    {"role": "user", "content": "Can you suggest a unique destination for a food lover?"},
    {"role": "assistant", "content": "Absolutely! If you’re a passionate food lover seeking a unique destination, consider Oaxaca, Mexico..."},
    {"role": "user", "content": "What is the best time of year to visit?"}
]

The main challenge in multi-turn conversations is maintaining the context. If the agent forgets what was said earlier, its answers may become confusing or repetitive. The goal is to keep track of the entire conversation history and provide it to the agent each time it is asked to respond. This way, the agent can generate answers that make sense in the context of the ongoing dialogue.

Getting Messages and Agent Steps from Result

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