Now that you understand the difference between managing and coaching, let's strengthen your ability to identify each approach in real sales leadership situations.
Engagement Message
Ready to test your skills?
Type Swipe Left or Right
Practice Question Read each scenario and identify whether the sales leader is using a managing or coaching approach. Swipe left for managing, right for coaching.
Labels
- Left Label: Managing Approach
- Right Label: Coaching Approach
Left Label Items
- "Make 50 cold calls daily using this exact script"
- "Here's precisely how to handle price objections"
- "Follow these steps to close every deal"
- "Always present features in this specific order"
Right Label Items
- "What call strategy do you think works best for you?"
- "How might you address this client's price concerns?"
- "What closing approach feels natural for this prospect?"
- "Which product benefits resonate most with this buyer?"
Type Fill In The Blanks
Markdown With Blanks Fill in the blanks to transform these managing statements into coaching questions.
Managing: "You need to improve your closing rate by using our standard techniques." Coaching: "[[blank:What]] do you think would help you close more deals?"
Managing: "Always follow up with prospects within 24 hours." Coaching: "[[blank:How]] might you approach following up with your prospects?"
Suggested Answers
- What
- How
- When
- Which
Type Sort Into Boxes
Sort these sales situations into boxes based on whether managing or coaching would be more appropriate.
