Job category:
General Skills
779 learners

Manage Emotions in Communication

Understand how emotions shape communication. Build practical tools to stay composed, read cues, and de-escalate conversations.
4 lessons
12 practices
1 hour
Badge for Verbal Communication,
Verbal Communication

Course details

The Impact of Emotional Responses
Fill in the Blanks about Emotions at Work
Spot Harmful Team Emotional Dynamics
Respond Calmly to Criticism

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