General Learning
De-Escalate and Move Forward
Learn to stay grounded when emotions run high and guide conflict conversations toward alignment, shared understanding, and collaborative next steps.
2 lessons
8 practices
1 hour
Resolving Conflict
Course details
Manage Emotions in Conflict
Fill in the Blanks about Tough Conversations
Reflect on Conflict Resolution Tactics
Defuse Conflict with Empathy
Navigate Tough Conversations Productively

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