In this unit, we will delve into the benefits and applications of the Lazy Question: "How can I help?" This practical question empowers your team members to articulate the specific support they need, fostering self-reliance and preventing you from overstepping your role as a leader.

The Lazy Question, "How can I help?", is deceptively simple yet immensely powerful. It prompts team members to identify and communicate the specific support they require, rather than leaving you to guess. This approach encourages them to take ownership of their challenges and solutions. It also prevents you from making assumptions about what a team member needs.

By consistently using the Lazy Question, you guide your team in articulating their needs in precise terms. This practice enhances their problem-solving skills and builds confidence in seeking help. For instance, if a team member is unsure how to proceed with a difficult client, use the Lazy Question to seek clarity and ensure that you provide targeted, effective support.

Let's take a look at a sample dialogue between Natalie and Ryan to illustrate these points:

• Natalie: I'm really struggling with this new project. It feels overwhelming.
• Ryan: I understand. How can I help?
• Natalie: Well, I could really use some advice on prioritizing tasks. I'm not sure where to start.
• Ryan: Okay, let's sit down and look at your task list together. We can prioritize them and create a plan of action.

The Lazy Question also helps you avoid unintentionally overstepping your role as a coach. It ensures you offer assistance only where it's needed, promoting autonomy among team members. Rather than jumping in with solutions, asking "How can I help?" allows you to support your team without taking over their responsibilities. This approach prevents micromanagement and fosters a culture of trust and independence.

By mastering the Lazy Question, you create an environment where your team feels confident in seeking specific help and taking responsibility for their development. In the upcoming role-play sessions, you'll have the opportunity to practice using this question to empower your team effectively.